The tourist organization in Copenhagen has an ongoing ad campaign, where they try to get the Copenhageners to help the tourists better. I think the campaign in itself is a good idea, it's actually about time something like this was done, but the background, that we're hopeless at helping foreigners here, is really way too bad. In a lot of other countries you don't have to stand for long looking helpless with a map in your hands, before a kind soul will offer its help. In Copenhagen you'll have to ask to get help, but then people are usually friendly enough. Yes, it is about time that we realize that we're hosts here to a lot of guests, and behave accordingly.
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